Regulation of Collection Agencies The Division of Corporations, Business, and Professional Licensing staffs the collection agency program. The Department of Commerce, Community, and Economic Development adopts regulations to carry out laws governing collection agencies and collection agency operators in Alaska. It makes final licensing decisions and takes disciplinary actions against people who violate licensing laws. Customer Contact Form Do you have questions about your professional license? Please fill out our Customer Contact Form for the fastest response. Hard Copy License Certificates Discontinued The division has expanded our online services to allow licensees to download their own license certificates on demand. As a result, the division no longer mails hardcopy license certificates. The certificates will be located under the “initial application” and “renewal” events in the MY LICENSE account. If you need guidance on how to set up or access your MY LICENSE account, you can access the MY LICENSE instructions here. Regulated Professions Collection Agency Collection Agency Branch Office Collection Agency Operator Collection agencies must also obtain an Alaska Business License. Out-of-State Agencies Licensure is not required for an out-of-state agency when the agency is only seeking to make collections from debtors within the state of Alaska. Licensure is required when an out-of-state agency collects claims or solicits to collect claims on behalf of creditors (clients) based in Alaska. Letters of Exemption: The division will not issue letters regarding an agency’s exemption. Out-of-State Collection Agencies are directed to review the licensing statute, in particular AS 08.24.090 and AS 08.24.380 when making a determination to seek licensure in Alaska. Initial License Applications Collection Agency License, Online Application Filed through MyAlaska account. Online Application Instructions & Forms Collection Agency License, Paper Application #08-4106, Revised 03/10/2023 Collection Agency Branch License, Online Application Filed through MyAlaska account. Online Application Instructions & Forms Collection Agency Branch License, Paper Application #08-4078, Revised 03/10/2023 Collection Agency Operator License, Online Application Filed through MyAlaska account. Online Application Instructions & Forms Collection Agency Operator License, Paper Application #08-4077, Revised 01/05/2024 Renewal Applications Biennial Collection Agency License Renewal Application #08-2555, Revised 04/26/2022 Biennial Collection Agency Branch License Renewal Application #08-4301, Revised 04/26/2022 Biennial Collection Agency Operator License Renewal Application #08-2556, Revised 04/26/2022 Miscellaneous Forms Collection Agency Name Change Instructions Collection Agency/Branch Initial Statement of Employees #08-4024, Revised 03/10/2023 Annual Statement of Collections NOTE: Must be completed by each Collection Agency main office every January. (Combine data from Main office and branch locations in the same report.) #08-0606, Revised 03/10/2023 Collection Agency/Branch Request for Operator Waiver #08-4459, Revised 03/10/2023 Collection Agency Branch Notice of Employment #08-2451, Revised 03/10/2023 Collection Agency/Branch Notice of Withdrawal of Employee #08-4015, Revised 03/10/2023 Change of Operator Assignment #08-4133, Revised 03/10/2023 Request for Return of Cash Deposit #08-4208, Revised 03/10/2023 Voluntary License Return #08-4700, Revised 11/28/2016 Division forms may be found in the CBPL Quick links, located in the sidebar to the right. Fingerprint Information For additional fingerprinting information, visit the following website: Fingerprint Information Statutes and Regulations Alaska Statutes are passed by the Legislature. Regulations (also called the Alaska Administrative Code) are rules adopted by the department to implement, interpret, and make specific the statutes. Both statutes and regulations have the force of law. AS 08.24 specifically applies to collection agencies and collection agency operators. AS 08.01 - 08.03 and regulations 12 AAC 02 apply to all professions regulated by the division. Collection Agency Statutes AS 08.24 Centralized Licensing Statutes AS 08.01-08.03 Centralized Licensing Regulations 12 AAC 02 Proposed regulations are advertised in Alaska newspapers and we invite public comment on them. If you would like to receive notice of all proposed regulation changes for your program, please send a request in writing with your name, preferred contact method (mail or email), and the program you want to be updated on to: Regulations Specialist Email: RegulationsAndPublicComment@Alaska.Gov Department of Commerce, Community, and Economic Development Division of Corporations, Business and Professional Licensing PO Box 110806 Juneau, Alaska 99811-0806 Contact Information Phone: (907) 465-2550 Email: CollectionAgencies@Alaska.Gov PO Box 110806 Juneau, AK 99811-0806